Seven automated workflows every sales team needs

We have always believed that customer communication should be seamless, intelligent and properly part of the way you already work. Today we take a significant step forward with a set of features that change how your team deals with customers.

The problem we set out to solve

Businesses today talk to customers across dozens of channels. Email, live chat, social media, text messages and phone calls all produce conversations that must be tracked, prioritised and resolved. Most teams end up juggling several disconnected tools, which means slow replies, lost context and frustrated customers.

We saw room for something better: not another inbox or another set of customer records, but one platform that brings every conversation, every contact and every deal into a single place the whole team can work from.

What this means for your team

The effect is immediate and measurable. Teams using the new features report a 40% fall in response time, a 25% rise in satisfaction scores, and far less time lost switching between tools. The assistant alone saves each team member around two hours a day by drafting first replies and bringing the relevant context to hand.

But the real story is not in the numbers; it is in the experience. When a team has the right tools, it can concentrate on what matters most: building genuine relationships with customers. Every conversation becomes a chance to do well by someone, and every exchange strengthens the tie between your brand and the people it serves.

Looking ahead

This is only the beginning. We have an ambitious plan for the months ahead, including deeper intelligent capabilities, more integrations, and new ways to see and act on customer data. We are building this to be the last customer communication platform your team will need.

If you are not with us yet, there has never been a better moment to start. Sign up for a free 14-day trial and judge for yourself. And if you are already a customer, the new features are reaching every account over the coming week.