The journal

Blog

Insights, updates and guides from our team.

Introducing the intelligent assistant: your team's new advantage

Today we are launching a set of intelligent features that help your team reply faster, qualify leads more sharply, and close deals with confidence.

A close look at the infrastructure decisions that let us carry this much traffic while keeping response times under a second.

What it takes to build a modern customer communication stack, from a unified inbox to automation driven by artificial intelligence.

We are delighted to announce our funding round, which lets us invest further in intelligent features and expand internationally.

Save hours every week with these proven workflows, from nurturing a new lead to keeping deal stages up to date.

The story behind our most requested feature: bringing email, chat, text messages and social media into one experience.

Product news, practical guides and lessons from building the platform. One email a month, no noise.