Privacy Policy

We are committed to protecting your privacy. This policy explains how we collect, use, disclose and safeguard your information when you use our platform and services. Please read it carefully. By using the platform you consent to the practices described here.

We collect information you give us directly, including: account registration details (name, email address, company), billing information (processed securely by our payment providers), the data you enter into the platform (contacts, conversations, deals), and your correspondence with our support team.

We also collect certain information automatically, including: device information, network address, browser type, operating system, patterns of use and interaction with features, cookies and similar tracking technologies, and log records.

We use the information we collect to: provide, maintain and improve the service; process transactions and send related information; send service notifications and security alerts; respond to your requests and support enquiries; analyse patterns of use to improve the experience; develop new features; and meet our legal obligations.

We do not sell your personal information. We may share it with: service providers who help us operate the platform (hosting, analytics, payment processing); law enforcement where the applicable law requires it; a counterparty in connection with a merger, acquisition or sale of assets, with prior notice to you; and anyone else with your consent or at your direction.

We apply recognised industry security measures to protect your data, including: encryption in transit and at rest; independently certified security controls; regular third-party security audits and penetration testing; access permissions based on role; multi-factor authentication; and automated threat detection and monitoring.

We keep your data for as long as your account is active, or for as long as we need it to provide the service. If you delete your account we will delete your data within 30 days, except where the law requires us to keep it or where we have a legitimate business need to do so, such as resolving a dispute.

Depending on where you live, you may have the following rights over your personal data: the right to access, correct or delete it; the right to receive it in a portable form; the right to restrict or object to its processing; the right to withdraw your consent; and the right not to be subject to a decision made solely by automated means. To exercise any of these rights, please contact us through the address below.

We use cookies and similar technologies for essential functions (managing your session and keeping it secure), for analytics (patterns of use and feature adoption), and for preferences (language and display settings). You can control cookies through your browser settings. Essential cookies cannot be switched off, because the service will not work without them.

Your information may be transferred to and processed in countries other than the one you live in. Where that happens we put appropriate safeguards in place, including standard contractual clauses approved by the relevant regulator and data processing agreements with every sub-processor we use.

We may update this policy from time to time. We will tell you of any change by posting the new policy on this page and updating the date shown above. Where a change is material we will give notice by email or in the application at least 30 days before it takes effect.

If you have any question about this Privacy Policy, please contact our data protection officer.

Go to the contact page